Nissan dealer

edk said:
(on a side note, Darren did the problem get sorted? I'd put money on it being the big end bearings. A common fault on the early YD25 in that model D22 Navara. Shit sump design was the problem causing oil starvation).
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he just sold the car and got another one. he never paid a penny because the attitude Nissan approached him he gave clear instructions that they could not follow so he just thought forget it why should I have to pay 700 quid when the same problem is still there. I think its just the service department the parts department seem sound
 
SuperDan said:
I work for lexus and are customers get treated like gods!

Scanning the ecus for codes is free.

And if one ever shows there not happy about something, lexus will start handing out free services!

Then again lexus has won the which award for best customer service for the past 7years :D
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a mate works for Lexus and they are meant to be good on customer service.
 
shaggy_master said:
Are they Top or Side feed?
Just thinking, ones from SR series motors may be swappable, as there's both Top & Side feed ones available.
I certainly wouldn't trust a 5th injector.. As if the draw to one cylinder in the manifold was higher than the others, then certain cylinders would effectively be running lean.
Which is bad.
Joe
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Joe, I've been keeping a close eye on the condition of the spark plugs & they're fine. If one or more cylinders had been running significantly lean then I'd have seen that on the tips. 5th injectors have been used extensively on different projects now & they are a cheaper/easier alternative I'd agree. However I don't have the expertise or equipment to start messing around with the stock injectors. Tuning/fuelling/mapping is a fine art - not for someone like me who has no training in the area.

If it turns out (as it now looks) that the 5th injector is blocked or faulty, then I'll seriously look at what else can be fitted. There are always going to be teething problems when you do something for the 1st time. It's bloody frustrating, but look how much trouble most of the Gti turbo installs have had. They've not exactly been plain-sailing.
 
What type of injector did they use for the 5th one?

Bit iffy if its already fucked/blocked...

I'd go the 4 uprated injector route meself.

Some technicians get a little uppetty when a customer knows a bit, it puts doubt in their mind whether they can bullshit you or not!
 
inahole said:
What type of injector did they use for the 5th one?

Bit iffy if its already fucked/blocked...

I'd go the 4 uprated injector route meself.

Some technicians get a little uppetty when a customer knows a bit, it puts doubt in their mind whether they can bullshit you or not!
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I don't know who it's made by tbh - can't see any maker's name on it. If it's faulty, then I'll be sending it back to TTS for a replacement as it's still under warranty.
 
Almerasleeper said:
It's bloody frustrating, but look how much trouble most of the Gti turbo installs have had. They've not exactly been plain-sailing.
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I wouldn't say that, out of those that have been done i wouldn't say there's been any serious issues with regards to getting the cars running spot on. Stufa had a faulty injector so out of the mappings hands, i had to go to horsham for a re-map instead of dastek, not so bad.

Infact with all the information between me and stu alone we could get a turbo car running perfectly without a hitch and without even seeing the car :D
 
wraith said:
Alex F Noble are the main East Central Scotland Nissan stealership and are also utter shite.
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In Loanhead? They've been spot on with me in person and on the phone but I've only used them for parts, never used them for any work.
 
I tend to agree Mark, the sr turbos have been fine really. Stuart was just unlucky and had a duff second hand injector (learnt his lesson on that :lol:) and you've been to the ring, round the ring, and back! :D. ScottB's is fine too?

Not arguing against you though Paul, as you say it's probably just teething issues :).
 
never had a problem with nissan dealer in southampton byt i get my dads work to work on my car only pay for parts then
 
Chris180 said:
In Loanhead? They've been spot on with me in person and on the phone but I've only used them for parts, never used them for any work.
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Yup. Been fine for parts but when I took my 1.5 in with what I eventually managed to diagnose as a faulty ECU they charged me to replace perfectly fine parts (swirl control solenoid and valve) and blamed it all on my K&N cone - neither of which fixed the fault.
 
Another example of Nissan doing a bang up job(!) Just spotted this on ebay - http://cgi.ebay.co.uk/nissan-tino-a...arts_Vehicles_CarParts_SM?hash=item2c519fc8aa. Read the text.

I think it's pretty clear what happened. 2.2 diesel with low power, they jumped to think it was the turbo without checking anything else, but the early 2.2s with this turbo (note the wastegate) didnt suffer from weak turbos... stupid and lazy mechanic no doubt not actually trying to diagnose the problem and jumping to false conclusions.
 
That's disgusting ! I'd be f****ing raging if they'd done that to me. Good job she was savvy enough to try elsewhere ! On the plus side, that turbo now looks like a bargain for someone on here :)
 
Aye shame it wasnt the phase 2 or I'd have it! Cheap base for a hybrid that.
 
Almerasleeper said:
Well that's twice now that my local Nissan workshop has been awkward or downright unhelpful.

I went in & politely asked to speak to a mechanic, only to be asked what the problem was by the receptionist.

A very abrupt mechanic duly appeared & I explained what I was after.

I replied that I wasn't looking for specialist services, just a plug-in to the diagnostics to make sure everything was showing clear on the standard ECU (ie. no fault codes).

'Well the earliest I could book you in is a week tomorrow'. :roll:
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Ive picked out a few select quotes from your text to illustrate why i think you got the poor service you did..

Theres a lesson in there somewhere, mainly dont turn up when your not booked in for work.

You'd more than likely get the same response from me if you turned up to the garage i work at.

I dont like pulling our technicians of their jobs to come out and see customers, especially when your enquiry could have been dealt with by the service staff. After all, all you wanted was to book your car in for a diagnostic check.

At the end of the day, the technicians have work to do and getting the technicians to take 'time out' to come and see you when your not even booked in is not included in the working day. This puts added strain on an already fully booked up day. This is probably why you got a grumpy mehcanic, as he has more important things to do.

That Nissan garage were clearly very busy, and fully booked for a week ahead. That also tells me the garage cant be that bad, otherwise obviously people wouldnt use it.

The simple solution to this, which is what you ended up doing afterwards, is to make a phone call first and get yourself booked in.

Im not saying what the Nissan garage did was good or the right way to treat a customer, but i dont blame them.

My 2p.
 
Ok, let me explain something then. This particular guy has progressed from the workshop floor to now being 'on hand' in the office to advise customers & the reception staff. So he didn't come off a job in the workshop, he was having a coffee. Secondly, the reason I didn't book the car in, is because I was hoping that he might be able to do a simple plug-in & take 5/10 mins to look at the data.
I need my car for work & other journeys, so can't afford it to be sitting around doing nothing for a week waiting on an 10 min appointment. As for their reputation, you only have to read the comments left here by 4 other members !

The garage I got great service from is also very busy, but they took the time to do what I requested. At the time, they were fault-finding on a Lancia Delta Integrale, changing the head on a Rover 75 & prepping a Group N Impreza rally car. That's just what I could see going on.
 
My Nissan dealership is buckin useless (Flear & Thomson Dunfermline), told me my car and engine didn't exist. Wouldn't even order me parts with part numbers and VIN. They told me my VIN was made up. One of the mechanics told me The service manager wouldn't touch my car, he was only interested in services.
 
Nissan Leeds Parts have always been nothing but helpful to me, he even let me in his "back room" and I showed him which parts I wanted on FAST, he didn't ask how I knew how to use it :)

The service department is a different story, £130 for a resistor card fitted? I think not Mr. Vardy.
 
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