i think a few of you know where the cams came from and it will come out anyway, they were mine
I'm gutted about this and really sorry for steven - i also think we'll be able to claim as they were spent special delivery next day and insured up to £500. The reason i didn't mark them 'fragile' is cos of the stories i've heard about it making no difference and if anything gettin thrown around more!
Furthermore, each cam was wrapped in numerous layers of thick bubble wrap, then both strapped firmly either side of a piece of wood to keep them straight and stiff. After that they were wrapped again as a whole in a lot of bubble wrap and parcel tape. The wood would surely have stopped any impact from having much effect, especially to the point of bending the cam enough to create a nice clean break. And even if they did take a big impact, surely if enough to break the cam it would have been visible on inspection?
Difference with wezz's was the lack of packing iirc, and having spoken to other people who bought new cams, they only arrived in thin bubble wrap and a thin card board box anyway.
Like i say, i'm not trying to poke holes or bitch, and i wouldn't want to fall out over this steven, i really hope we can claim for them. However, after knowing both the state of packing they were sent in, the lack of visible problems in the time since they arrived, and moreover some of the description of the fitting procedure - i'm not sure what to think.
If the JWT guide was followed to the letter why was there slack in the chain as don't JWT say to use the wood block method?
Also, if the tensioner was retracted or removed, why was there slack that needed to be tightened up? surely that slack is taken up after the retaining clip is moved from the tensioner?
And as for turning it over on the key?! Why on earth such an experienced mechanic would do that is beyond me, especially after the chain slack issue.
Again, i'm not trying to be confrontational or have a dig at you at all Steven, but to the same effect it seems like this is instantly being blamed on me for poor packaging, and i don't appreciate it at all. The installation sounds suspect to me, and i can't see an impact heavy enough to do any damage on the end of the cams resulting in such a clean break.
I am really sorry mate and really do hope we can claim for them and sort this asap.
Craig